Zetron Mission Critical Communications Systems Are End-To-End NG9-1-1 i3 and FirstNet Compliant

Redmond, Wash, June 14, 2018Zetron, a global leader in integrated mission critical communications technology, today announced its unique capability to deliver end-to-end communications in a fully standards-compliant lifecycle, from NG9-1-1, into the command and control center, and out to FirstNet. This enables public safety answering points (PSAPs) on Next Generation 9-1-1 (NG9-1-1) networks to receive and handle emergency communications beyond just voice.

MAX Call Taking now supports fully integrated VoIP, Text To 9-1-1, robust location services, and mapping technologies. And earlier this year, Zetron announced its MAX Dispatch and ACOM Command & Control systems are FirstNet Ready. These systems have long supported core voice communication standards, including Project 25 (P25), Digital Mobile Radio (DMR), and Terrestrial Trunked Radio (TETRA).

“We believe developing our solutions to the latest industry standards is imperative for our customers,” said Gary Stidham, Vice President of Product Management at Zetron. “It provides the flexibility to purchase for best of breed according to their specific needs, while enabling integration and seamless accessibility across disparate systems, agencies, and jurisdictions for voice and data.”

MAX Systems also support network-integrated, broadband Push-To-Talk (PTT) interoperability with three of the four largest US cellular carriers, as well as interoperability with over-the-top PTT solutions, such as ESChat. Both MAX Dispatch and ACOM systems are also ready for IOC-1, pre-MCPTT integration with FirstNet, and are field-upgradable for future 3GPP Mission Critical PTT (MCPTT) interworking.

For more information on Zetron’s integrated suite of mission critical standards-compliant communications solutions, visit www.zetron.com.


About Zetron, Inc.

Zetron has been designing and manufacturing integrated mission-critical communications systems since 1980. Its offerings include NG9-1-1 call-taking, CAD, mapping, dispatch, voice logging, fire station alerting, and location service systems. They are expandable, interoperable, and able to support geo-diverse operations. What’s more, Zetron backs its products with technical support, training, and project-management services known for their skill and responsiveness. With offices in the United States, the United Kingdom, and Australia, and a global network of partners, resellers, and system integrators, Zetron has installed thousands of systems and tens of thousands of console positions worldwide. Zetron is a wholly owned subsidiary of JVCKENWOOD Corporation. For more information, visit: www.zetron.com.

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