Motorola Expands Global Services Portfolio with New and Enhanced Support Capabilities for Critical Communications
Motorola increases service and support for TETRA networks
MADRID, Spain – TETRA WORLD CONGRESS – 12 June 2007 – Motorola, Inc. (NYSE: MOT) announced the expansion of its comprehensive Services portfolio with new value added services and enhanced support capabilities designed to serve critical communications networks for both public safety and commercial TETRA networks.
Motorola’s Services portfolio provides organizations with a well-managed, cost-efficient network, as well as the experience to mitigate the risk associated with the introduction of new technologies such as IP-based TETRA and TETRA2.
“Public safety organizations need world-class critical communications, but also have to optimize the total cost of ownership of operating and managing such complex systems. In the commercial world, companies also want robust and secure communications without incurring capital expenditure or having to invest in additional headcount,”said Eric Pradier, vice president Network Services, Europe, Middle East, Africa (EMEA) and Latin America Caribbean, (LAC), Motorola Networks & Enterprise.
Motorola Services is offering value added services to deliver tailored solutions that meet each customer’s specific requirement to ensure total network care and peak performance.
Building on existing network deployment and support services for TETRA systems, the value added services include:
– Cost effective, 24×7 remote monitoring and diagnostics to ensure continuous performance and stability monitoring, immediate event detection, troubleshooting and technical dispatch services according to customers’ requirements
Performance Management Reports
– Transforms raw data into actionable information for more effective decision making on capacity planning, trends analysis and network performance optimization
RF Coverage and Capacity Optimization
– Helps maximize return on investment and the end-user experience by optimizing system utilization and availability using measurement-based data and drive testing from the network
– Helps protect radio and IT networks, and information, through a holistic approach encompassing people, process, policy and technology
“We have provided monitoring and optimization services for multiple types of mobile networks for many years, and we’re using that experience to deliver the same advantages to other organizations,”continued Pradier.”Our aim with Motorola Services is to ensure that any organization or company is able to benefit from the reliable and secure communications that TETRA provides without having to concern themselves with the technology or its management.”
The new value added services and expanded support capabilities for TETRA networks complement Motorola’s existing comprehensive Services portfolio, which spans from integration and deployment, to support and management of the total end-to-end customer solution.
Motorola is known around the world for innovation and leadership in wireless and broadband communications. Inspired by our vision of seamless mobility, the people of Motorola are committed to helping you connect simply and seamlessly to the people, information and entertainment that you want and need. We do this by designing and delivering “must have” products, “must do” experiences and powerful networks — along with a full complement of support services. A Fortune 100 company with global presence and impact, Motorola had sales of US $42.9 billion in 2006. For more information about our company, our people and our innovations, please visit www.Motorola.com.
Motorola Networks & Enterprise, EMEA
+ 44 (0)7739 884452